Return & Exchange Policy

At Mismuse, every piece we create is designed with care, intimacy, and quality in mind. Due to the personal and hygienic nature of our products, we are unable to accept returns or exchanges unless the item is found to have a confirmed quality defect.

❌ No Returns for Change of Mind or Fit

Please note that we do not offer refunds or exchanges for change of mind, incorrect sizing, or preference-related reasons. All items are considered final sale unless faulty.

✅ Returns Due to Quality Issues

If you believe your product has a genuine quality issue, please contact us within 7 days of receiving your order. You can either:

• Reach out to our online customer service, or

• Email us at service@mismuse.com

Please include:

• Your order number

• Clear photos of the product and the issue

• A brief description of the problem

Once our team confirms the issue, we will arrange a replacement or a refund, depending on the situation.

📦 Return Address

Please do not return any items without prior approval. Once confirmed by our team, approved returns can be sent to:

Mismuse Returns
19 Jervois St
South Plympton SA 5038
Australia

If you have any further questions about our return policy, feel free to contact us at any time. We’re here to help.

🖤 Thank you for choosing Mismuse.